At Gadget Guruz, we aim to provide you with the best possible service experience, including reliable and efficient shipping. This Shipping Policy outlines our procedures and policies regarding the delivery of products purchased from our eCommerce platform and the collection of items for repair. By placing an order with us, you agree to the terms of this Shipping Policy.

Processing Time: Orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Charges: Shipping charges for your order will be calculated and displayed at
checkout

• Delivery Estimates:


• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days
• Delivery Locations: We currently ship to all major cities of India serviceable by our delivery partners. Last mile delivery may not be possible in certain remote locations, in which case customers will need to collect the device from the nearest office of our delivery partner for the region.

Service Area: We provide doorstep collection and delivery for repair services within Delhi NCR at present, and will be adding more regions to the list.

• Scheduling: Once you schedule a repair service, our team will contact you to confirm the collection time and date.
• Collection Fees: Any applicable collection fees will be calculated and displayed at the time of scheduling.

• Shipping Confirmation: You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s).
• To Personalize Your Experience: Cookies remember your preferences and settings, providing a more tailored experience.
• Tracking: You can track the status of your order using the tracking number provided in the shipping confirmation email.

Currently, we do not offer international shipping. We only ship to addresses within India.

• Hazardous Materials: Certain products may be classified as hazardous materials and may be subject to shipping restrictions.
• Remote Locations: Deliveries to remote or rural locations may take longer than the standard delivery times.

• Delayed Shipments: If your shipment is delayed, please contact us at [Contact marketing@gadgetguruz.com] and we will investigate the issue.
• Lost or Damaged Packages: If your package is lost or damaged during transit, please notify us immediately so we can file a claim with the shipping carrier and assist you with a replacement or refund.

• Order Changes: If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
• Cancellations: You may cancel your order before it has been shipped. If the order has already been shipped, you will need to follow our return policy.