Gadget Guruz

What is Gadget Guruz?

Gadget Guruz is a one-stop platform for buying, selling, repairing, and recycling electronics. We aim to provide sustainable tech solutions and promote responsible consumption of electronic gadgets.
What kind of products do you offer?

We offer a wide range of electronics, including smartphones, laptops, tablets, wearables, and accessories from top brands. Our marketplace includes both new and certified refurbished products.
How can I contact Gadget Guruz?

You can reach out to us via email at info@gadgetguruz.com or call our customer service at +91 7838423438. We are available Monday to Saturday, 9 AM to 7 PM.

Are the products sold by Gadget Guruz brand new?

We offer both brand new and certified refurbished products. Each product listing specifies whether it is new, used, or refurbished, along with its condition.
Do you offer warranties on products?

Yes, most of our products come with a manufacturer’s warranty or a Gadget Guruz-certified warranty. The warranty details will be mentioned in the product description.
Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our website or the carrier’s website.

What types of repairs do you offer?

Gadget Guruz offers repairs for smartphones, tablets, laptops, and other electronics. Our services include screen replacements, battery changes, water damage repair, and more.
How do I book a repair service?

You can book a repair service through our website. Simply select the device and type of repair, then schedule a pickup from your preferred location.
How long will my repair take?

Repair times vary depending on the issue, but most repairs are completed within 3-5 business days. We will keep you updated on the status of your repair.

Can I sell my old gadgets to Gadget Guruz?

Yes! We offer a simple process to sell your used gadgets. Visit our website, provide details about your device, and receive an instant quote. You can book a pickup of the device from your preferred location at a small fee.
How do I get paid for selling my device?

Once we receive and inspect your device, we will send payment through your preferred method, including bank transfer or store credit. Payments are typically processed within 3-5 business days after inspection.
What types of devices can I sell?

You can sell smartphones, tablets, laptops, and wearables. We accept devices from all major brands, including Apple, Samsung, and Microsoft.

Does Gadget Guruz offer recycling services?

Yes, we encourage eco-friendly disposal of electronics. You can book a pick-up of your old or broken gadgets from your preferred location through our website and we will ensure safe disposal of the gadgets with our certified partners.
Is there a fee for recycling?

No, Gadget Guruz provides free recycling services for all electronic devices, ensuring they are disposed of in an environmentally responsible manner.
What happens to my device after recycling?

Your device will either be refurbished and reused or responsibly dismantled for parts and materials, minimizing its environmental impact.

Can I cancel my order?

Yes, you can cancel your purchase order within 24 hours of placing it. Repair orders can be cancelled at least 24 hours before the appointment time. Please contact our customer service team to initiate the cancellation process.
What is your return policy?

We offer a 14-day return policy for most products. The product must be in its original condition and packaging to be eligible for a return. Custom-configured or final sale items are not eligible for returns.
How do I return a product?

To initiate a return, contact our support team to receive a return authorization number and instructions. You will be responsible for the return shipping unless the item was defective or incorrect.
How long does it take to receive a refund?

Once we receive and inspect the returned product, the refund will be processed within 7-10 business days. The refund will be credited to your original payment method.

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